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Customer Stories

Ummeed Housing Finance Private Limited (Ummeed) is a housing finance company registered with National Housing Bank (NHB) under National Housing Bank Act, 1987.

Customer Stories

Shailendra Kumar (Tailor)

Product:- Home Loan | Loan Amount : Rs. 5,50,000/- | End Use:- Plot Purchase Plus Construction

My name is Shailendra & I along with my wife are working as tailors in a garment manufacturing company. Ummeed Housing Finance provided us a home loan and helped realized our dream of owning our own home in Delhi. I had applied for PMAY subsidy however due to my hectic working hours; I was not able to enquire about the status of our subsidy. During the lockdown when my factory was closed I called up Ummeed Customer service and was surprised to know that I can easily track my PMAY application through Ummeed’s website and there is no need to call the customer service team or visit the branch for this. I logged on to Ummeed’s website and by inputting basic details, I was able to learn about the exact status of my application. The status showed that my application has been submitted to NHB and is under process of approval. From now onwards I just need to go to Ummeed’s Website to check my subsidy status.

Customer Experience

I am extremely satisfied with the customer friendly services provided by Ummeed Housing Finance