We value your relationship with Ummeed Housing Finance Private Limited
It has been our endeavor to provide you the best services. In order to make our product & services available to the clients on a regular basis; we need to keep the same aligned to the market trends. As you are aware that your existing loan with Ummeed Housing Finance is on "Floating Rate of Interest" and this rate of interest is intrinsically influenced by the economic situation and other factors effecting the lending business and are also based on the type of loan, loan size, type of security provided, security cover, tenure of loan and risk profiling etc.
Therefore in view of the aforesaid, we wish to inform you that with effect from 5th Aug'19 ("Said Date"), we have revised the URR (Ummeed Reference Rate) by 0.5%. This change will effect in the upward revision of your existing rate of interest by 0.5% .
Therefore, with effect from the "Said Date" mentioned above, interest is payable by you as per the aforesaid revised Rate of Interest on the outstanding loan amount availed by you from Ummeed Housing Finance Private Limited under the loan agreement and other documents executed by you with/in favour of Ummeed Housing Finance Private Limited. Please note that effect of the revision as aforesaid will be on the tenure of the loan while we have kept the EMI amount same.
All other terms & conditions of the loan documents shall remain the same. This is without prejudice to the provisions of the loan agreement
Assuring you the best of our services.
For Ummeed Housing Finance Private Limited
Ummeed Housing Finance Private Limited
The Most Important Terms and Conditions (MITC) of loan with Loan Account No.__________________________ between Shri / Smt.___________________________and other co- borrowers and Ummeed Housing Finance Private Limited (hereinafter referred as Ummeed Housing Finance) are agreed upon and mentioned below:
__________months (Subject to change with a change in Ummeed Reference Rate in case of floating rate loans)
|Tariff Sheet-Schedule of Charges|
|Particulars||Home Loan||Non-Home Loan (Loan against Property, Business Loan & Small Ticket Business Loan)|
|Copy of Welcome Letter & Amortization Schedule||NIL||NIL|
|Processing Fee||Up to 3%||Up to 4%|
|CERSAI Charge||Up to Rs.750/- or as applicable||Up to Rs.750/- or as applicable|
|Loan Cancellation Charges||Rs.5000/- or 1% Fees whichever is higher||Rs.5000/- or 1% Fees whichever is higher|
|PDC/ECS/ACH Bounced Charges||Rs.600/- per bounce||Rs.600/- per bounce|
|Penal Charges for delay in deposit (applicable on Outstanding EMI/PEMI Due)||2.50% per month||2.50% per month|
|Switching Fee (Applicable on Outstanding Principal Amount)||1%||1%|
|Repayment Swap Charges||Rs.500/-||Rs.500/-|
|Statement of Accounts/Duplicate NOC/Foreclosure Letter)||Rs.300/- per statement||Rs.300/- per statement|
|Retrieval of copy of documents||Rs.1000/-||Rs.1000/-|
|Pre-Closure Charges (Fixed Rate of Interest) by Individual Borrowers||5% on Principal Outstanding. In case pre-closure of loan is through own sources (except borrowing from Bank / HFC / NBFC / Any other Financial Institution) No fee is applicable||5% on Principal Outstanding.|
|Pre-Closure Charges (Fixed Rate of Interest) by Non-Individual Borrowers||5% on Principal Outstanding.||5% on Principal Outstanding.|
|Pre-Closure Charges (Floating Rate of Interest) by Individual Borrowers||NIL||NIL|
|Pre-Closure Charges (Floating Rate of Interest) by Non-Individual Borrowers||5% on Principal Outstanding.||5% on Principal Outstanding.|
|Part Payment Charges (Fixed Rate of Interest) by Individual Borrowers||NIL||NIL|
|Part Payment Charges (Fixed Rate of Interest) by Non-Individual Borrowers||5% on Part Payment Amount||5% on Part Payment Amount|
|Part Payment Charges (Floating Rate of Interest) by Individual Borrowers||NIL||NIL|
|Part Payment Charges (Floating Rate of Interest) by Non-Individual Borrowers||5% on Part Payment Amount||5% on Part Payment Amount|
|Collection Charges||Rs.500/- per collection from the customer's residence/office||Rs.500/- per collection from the customer's residence/office|
|Differential Interest (any interest accrued due to gap in applicable ROI and existing rate of interest of any loan||Refund or charged at any time suitable to customer or Ummeed Housing Finance||Refund or charged at any time suitable to customer or Ummeed Housing Finance|
|Applicable Taxes will be charged over and above the charges mentioned above in the Tariff Sheet|
Ummeed Housing Finance shall not disburse any loan to the Borrower unless the conditions mentioned in the sanction letter and loan agreement are complied with, to the satisfaction of Ummeed Housing Finance. All the loans at the sole discretion of Ummeed Housing Finance.
Repayment of the loan to be by the way of pre-EMI/EMI during the entire tenure of the loan. The installments (EMI) comprises of both principal repayment and interest component calculated on the outstanding principal and PEMI which comprises of interest component calculated on the outstanding principal. Interest shall be calculated on monthly reducing balance.
Visiting Hours at office / Branch
Monday to Saturday 10 AM to 6.00 PM
1st Saturday: 10 AM to 2 PM
Office will be closed on 2nd Saturday of every month, all Sundays and all public Holiday.
Ummeed Housing Finance strives for customer satisfaction within the frame work of law, adopted policies and procedures
In case of any grievance, the customer may approach Ummeed Housing Finance Branch Manager of the location where he / she has his / her account and register the complaint either by letter / email/ visiting the bra nch office. The borrower may contact our office through any of the following channels.
Ummeed Housing Finance Private Limited
Unit No. 809-815, 8th Floor, Tower – A
Emaar Digital Greens, Golf Course Extension Road,
Sec-61, Gurugram- 122102
After examining the matter, we shall send the customer our final response or explain why it needs more time to respond and shall endeavour to do so within 7 working days.
It is advised to customers to provide Loan details and customer issue in detail for quick redressal.
In case of response being unsatisfactory or no response is received within 7 days or as advised by the customer care team the complaint can be escalated to firstname.lastname@example.org
In case of response being unsatisfactory even after escalation or in case complainant does not receive the respons e from the company within reasonable time, the complainant may approach NHB at the below address.
The Complaint Redressal Cell of National Housing Bank by lodging its complaints in Online mode at the link https://grids.nhbonline.org.in OR in offline mode by post, to Complaint Redressal Cell, Department of Regulation & Supervision, National Housing Bank, 4th Floor, Core 5A, India Habitat Centre, Lodhi Road, New Delhi 110003. It is hereby agreed that for detail terms and conditions of the Loan, the parties hereto shall refer to and rely upon the loan and other security documents executed/to be executed by them.
The above terms and conditions have been read by borrower/s / read over to the borrower by Shri/ Smt. /Km.........................................................of the company and have been understood by the borrower/s.
Name of Borrower/s
For Ummeed Housing Finance Private limited